Frequently Asked Questioned

    Hundreds of customer enquiries are received by us every day, so in order to provide easier access to information by our customers we have listed below some of the more common questions we receive. Of course, our Customer Services Department is always ready to help and can be reached at any time via e-mail.

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Our powerful back prop
We have the back prop, the factory efficiently and steadfastly supporting the producing of our commodities .The factory occupies a floor space of 1.75 square kilometers in China, equipped with ample modern facilities and intelligent talents. Every product from our factory has gone through extremely strict test. Never Let the unqualified products get into the market is our aim. Either from the soft ware or the hard ware, our factory can be acclaimed top one in China. And after several decades of effort, we have gained an unshakably prestigious fame, which have left the other competitors far away behind.

 Are my details secure?
   Yes! All the information we ask for when you place your order is essential for us to process your order and keep you up to date on the latest offers available from aceghd.com. We use the latest SSL encryption (128 bit) technology to ensure all your details are kept secure. We do not sell, rent or otherwise pass on any of your details to other parties. Ever.

   
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How will I know when my order has been shipped?

   After placing your order, an e-mail will also be sent to you when your order has been shipped which will have the date and reference number for your package. Orders are shipped within 24 hours after the order has been placed.

How can I check my order ?

   If your order was shipped by Express Post then you can track your order through.
EMS:http://www.ems.com.cn/english-main.jsp

Do you ship to my country?

   Yes. We can ship to anywhere on the planet that receives regular postal services

Will there be any taxes/customs duties?

   It depends on the destination. We currently ship to over 200 countries across the globe and most countries (especially the USA, Australia, Japan, South Korea,UK) allow free trade over the internet and will not charge any customs duty whatsoever for small packages entering the country.